Welcome to Sunswift Solar Technologies. We specialise in providing solar energy products and services, including solar modules, batteries, inverters, charge controllers, wiring kits, mounting structures, and full solar system installation and maintenance in residential, commercial and industrial sectors.

This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website, mobile app, or services. 

1. Information We Collect

We may collect the following types of data:

 Personal Information:

• Full name
• Phone number
• Email address
• Residential or business address
• GST number (for B2B clients)
• Property documents for processing of Loans
• PAN/Aadhaar number (for loan application and solar insurance policy issuance)
• OTP from MNRE and Jan Samarth portal for registration and Loan processing.

 Technical & Usage Information:

• IP address
• Browser type and device information
• Operating system
• Browsing behaviour on our website (via cookies)

 Product & Service Information:

• Products you inquire about or purchase (solar modules, batteries, etc.)
• Installation dates, warranty info, and service history
• Communication logs (calls, chats, emails)

2. How We Use Your Information

We use your information for purposes such as:

• To process orders and schedule installation or service
• To provide recommendations based on your energy needs
• To send service reminders or maintenance updates
• To inform you about offers, promotions, or new products (only with your consent)
• To assist with government subsidy applications or documentation (where applicable)

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

• Installation partners or technicians for providing on-site service
• Shipping or logistics partners to deliver products
• Government agencies (only if required for subsidies or legal compliance)
• Third-party service providers like CRM or customer support tools, under confidentiality

4. Use of Cookies & Tracking Technologies

We use cookies and similar tools to:

• Improve website performance
• Personalise your experience
• Analyse how you interact with our site
• Show you relevant product suggestions or offers

You can manage cookies through your browser settings.

5. Data Security

We take strong measures to protect your data using:

• SSL encryption for secure data transmission
• Secure servers with restricted access
• Password protection and internal data policies
• Regular audits to ensure the safety of digital records

 6. Your Rights & Choices

You have the right to:

• Access and review your personal data
• Request updates or corrections
• Request deletion of your data (subject to legal or service obligations)
• Opt out of marketing communications at any time

To exercise these rights, please contact us (details below).

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn we have collected such data, we will delete it promptly.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

 Email: sunswiftsolar@gmail.com
 Phone: +91 7077979197
 Office Address: Main Road, Tankua, Jeypore-Malkangiri Road, Jeypore, Dist: Koraput (Odisha)
 Website: www.sunswiftsolar.com